Testimonials
Date: Sat, 15 Oct 2011
To: "b.p@elegancesalonspa.com"
Subject: Vanessa is fantastic!
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Hi,
I just wanted to compliment you on what a wonderful employee you have in Vanessa. Not only did she do an excellent job with my hair, but she has a great personality - very sweet & unpretentious, and really listens to her customer which is so much appreciated. I am about as fussy as they come, and after almost 1.5 years in Whitby searching for my perfect hairdresser I have found her!
I will definitely be back, and will recommend both Vanessa & your salon.
Best Regards,
Susan Clark
Sent from my iPhone
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Guest: Karen M. (WaySpa comment)
Date: November 25, 2010
Review: I have been a client at Elegance Salon Spa for over 15 years and my experiences there continue to make me look forward to my next visit. I am always welcomed and made comfortable from the moment I arrive until the moment I leave. I have never been left sitting without attention unless I've request it and have found that the staff at Elegance pay attention to detail and are very knowledgable about the products. I always leave feeling relaxed, refreshed and beautiful. Huge, thanks to Peter and all of his crew :)
March 26/11: posted on Elegance Salon Spa Facebook Wall.
Monica wrote: "Thanks Jason for the terrific do!!! Can always count on you!!!!!"
 March 4, 2011:
Terry Johnston commented on Elegance Salon Spa Facebook link.
Terry wrote: "Peter's been making me look good on stage at countless Galas & events since 2001!
Thanks Peter!!!!"
Customer Survey Comments Guest: Jean N.
Service Date: Feb 23,2011 Service Professional's name: Caroline (Spa) & Mary (Stylist)
Service or Services Rendered: Facial, Cut & Colour
1./ Please give your impression of how you were treated on the
telephone: Very well..friendly &professional
3. Please give your impression of how you were greeted by both the service consultant and your stylist: Wonderfully welcoming
7c. Please give your impression of the spa session: pampering & relaxing..first class
8d. Please give your impression of the styling session: I was able to do it today, so she showed me well!
9c. Please give your impression of this aspect of service: Positive
10a. Was the salon and/or day spa clean and orderly? Yes
10b. Would you recommend us to a friend? Yes
10c. What did you like the most? genuine warmth & care by all staff
and the little extra pampering, and a great cut
10d. What did you like the least? na
10e. What would you like to see different on your next visit? na
10f. Comments: I found you via Wagjag and
I'm so glad that I did.
Customer Survey Comments Guest: Erin T.
Service Date: 02/23/11 Service Professional's name: Carolyn (Spa)
Service or Services Rendered: Signature Facial, Cut & Colour
1/. Please give your impression of how you were treated on the telephone: Excellent
2a. Cheerfully greet you? Yes
2c. Was the check-in process smooth and efficient? Yes
10b. Would you recommend us to a friend? Yes
10c. What did you like the most? Atmosphere & attention to detail
10d. What did you like the least? Nothing
10e. What would you like to see different on your next visit? No complaints
10f. Comments: Very impressed with the level of service and attention that is so lacking
in most salons.
The hand massage during colour was a nice touch!
Customer Survey Comments Guest: Christina B.
Service Professional's Name: Jason
Service or Srvices Rendered: Hilights & Hair cut
1.Please give your impression of how you were treated on the
telephone: Very well. Very professional staff
2c. Was the check-in process smooth and efficient? Yes
3c. Please give your impression of how you were greeted by both the service consultant and your stylist: Made to feel very welcome!
8d. Please give your impression of the styling session: Very informative!
9c. Please give your impression of this aspect of service: Left
feeling very satisfied!
10b. Would you recommend us to a friend? Yes
10c. What did you like the most? Everything!
10d. What did you like the least? n/a
10e. What would you like to see different on your next visit? nothing.
10f. Comments: I have booked an appointment to come back in 8 weeks
and I am looking forward to it!
Additional Comments:
I was referred to the salon by a friend. I was extremely impressed at first impression. The staff were very welcoming! I was long overdue for a change with my hairstyle. Jason took the time to discuss changes with me before proceeding. I was very pleased with the outcome and look forward to my next visit. I am glad I made the decision to come in!
Kind Regards,
Christina B.
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